This super quick demo will show you just how easy and efficient we make catering to your member’s needs, even the most sensitive.
Did you know?
Customer service is the most important thing you can offer to your members, and the stats don’t lie on this one.
Positive experiences influence 75% of customer decisions in banking.
But on the flipside, 70% of customer erosion is caused by poor service.
Did you catch that? It’s not poor or wonderful products making a difference here. It’s your interactions with your members.
And with the average person having 17 interactions with their financial institution every month, there are plenty of opportunities to knock their socks off or keep those boring old socks on their feet.
Let’s try for the former, yeah?
The CRMNEXT platform offers one place to create and track all customer requests. That means no more games of window hopping. We also auto-assign said tasks to the correct departments for you. Which means one less thing on your to-do list and faster completion times for your members.
To put it more simply: One place for all details about a customer or member, all wrapped up in a system that is orchestrated and actionable for the whole organization.
One solution for all departments, where all employess can access all data for a member or customer in order to address all of their needs, all at once. Simple as that.
The most difficult times in your customers’ or members’ lives shouldn’t come with a side of friction at your bank or credit union.
It’s time to streamline and simplify those processes we all hope never to experience.
That last video was a bit of a downer. Yeah?
Schedule a demo with us and we promise it will be more fun and that we won’t talk about death. We’ll pinky swear, even.
You know what to do. Fill out the form. Click button.
Schedule a Demo
Submit your info below and we’ll get you set up for a half hour tour of the CRMNEXT platform.